Our new online consultation service

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Health Co-Pilot

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Get help from your GP with our Health Co-pilot online service, that is easier and quicker than calling the surgery. You can submit your symptoms online to be assessed by an in-house clinician to receive advice, or an appointment. Use this service to get help with, any medical query, self-help, cancellation of an appointment or reporting of a death.

Consult with your doctor online. Healthcare at your fingertips. Ask the surgery for more details.

How to Use Our Online Service

To access Health co-pilot, click the link and follow the simple instructions. You may be required to provide your NHS number

Select your service – Start by selecting the service you need, for example, sick notes, appointment advice, self-help or reporting a death.

Fill in your information – Give details of your request by following the prompts and giving as much information as possible to aid us in assessing your medical need.

Contact from your GP – Depending upon your medical need we will contact you to arrange an appointment or provide you with advice by text or phone.

Please be advised that the Health Co-Pilot operation times Monday – Friday (Excluding Bank Holidays)

Why use Health Co-Pilot?

Accurate medical advice – Receive tailored advice and information based on your symptoms.

Less time on the phone – Submit your form online so you spend less time waiting in phone queues.

Clinically approved information – All the advice and information available through Health Co-Pilot is clinically approved and provided by medical professionals.

This service is for non-emergency queries only.

  • call 999 for emergency medical help.
  • In England call 111 for urgent medical advice.
  • In Scotland go to for urgent medical advice.
  • In Isle of Man call MEDS direct on +44 1624 650355 for urgent medical advice.
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