Ordering Prescriptions

How to Order a Repeat Prescription

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How to Order a Repeat Prescription

If you require prescriptions for regular and continuing treatment, it is not always necessary to see the doctor each time.

Repeat prescriptions are computerised and the tear-off slip at the side will indicate the date your review is due.

Give 96 hours’ notice. Requests for prescriptions cannot be taken over the phone by the practice.

Shropshire, Telford and Wrekin POD

However, requests can be made via Prescription Ordering Direct (POD)

Visit – www.shroptelpod.nhs.uk or by calling 0333 358 3509

Email: shropshire.pod@nhs.net 

Order a Repeat Prescription Through Patient Access or the NHS app

Patient Access is available to ALL our registered patients.  Once registered, you can book your appointments online, order repeat prescriptions and check your medical record

All you have to do is just sign and you’re ready to go.

To register for this service, visit the Patient Access page.  If you’re already registered, click the Sign in button below to order your repeat prescription.

If you’re having any difficulties using Patient Access please click here

Click here for more information on Patient Access.


Ways to Order Your Repeat Prescription

  1. POD (Prescription Ordering Direct) Service
    Visit – www.shroptelpod.nhs.uk
    Their email address is shropshire.pod@nhs.net  or they can be contacted by calling 0333 358 3509. See here for more details.
  2. Online via Patient Access
    In order to avoid mistakes and ensure your safety, we do not accept requests by telephone for repeat prescriptions, unless you are housebound. Please use the tear-off portion for your order.
Prescription Charges

People in the following categories are automatically exempt from prescription charges: Children under 16, under 19 and in full-time education, men and women over 60, people with certain chronic medical conditions, pregnant women and women within one year of giving birth.

Season Tickets

It is sometimes worthwhile to buy a season ticket for pre-payment of prescription charges. Form FP95 is available by simply contacting the number on the back of your prescription side slip.

* Please be advised that the POD service is not part of Shifnal & Priorslee Medical Practice.

Emergency Prescriptions

Use this service to request a limited emergency supply of a medicine you’ve completely run out of.

This must be a medicine you are prescribed regularly, through a repeat prescription.

You will be charged your usual prescription fee. If you do not usually pay, it will be free.

When not to use this service

You cannot use this service to get:

  • antibiotics for a new or recent problem
  • controlled drugs that require identification to collect
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